Privacy Policy
Your privacy matters to us. This page explains what information we collect, how we use it, and the choices you have.
Last Updated: June 21, 2026On This Page
1.Introduction
This Privacy Policy describes how BigChiefOfficial.com (“we,” “us,” “our”) collects, uses, and protects information when you visit our website, create an account, or place an order. By using this site, you agree to the practices described in this policy.
2.Information We Collect
Information You Provide
- Name, email address, phone number, and shipping/billing address
- Date of birth or age confirmation (for legal age verification)
- Payment information (processed securely by our third-party payment processor — we do not store full card numbers)
- Account login credentials, if you create an account
- Messages you send through our contact form or customer support
Information Collected Automatically
- IP address, browser type, and device information
- Pages visited, time spent on site, and referring URLs
- Cookies and similar tracking technologies (see Section 6)
3.How We Use Your Information
- To process and fulfill orders, including shipping and customer notifications
- To verify that you meet the minimum legal age requirement to purchase cannabis products
- To respond to customer support inquiries and authenticity verification requests
- To send order updates, shipping confirmations, and (if subscribed) marketing communications
- To improve our website, products, and customer experience
- To detect and prevent fraud, abuse, or violations of our Terms & Conditions
- To comply with applicable laws and regulations
4.Age Verification Data
Because our products are restricted to adults 21 years of age and older, we collect and retain age-verification confirmations as required by applicable cannabis regulations. This information is used solely for compliance and legal purposes and is not used for marketing profiling beyond standard account purposes.
7.Data Security
We use industry-standard security measures, including encryption and secure servers, to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8.Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and regulatory compliance requirements related to cannabis sales and age verification.
9.Your Privacy Rights
Depending on your state of residence, you may have rights regarding your personal information, including the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to legal retention requirements
- Opt out of marketing communications at any time
To exercise any of these rights, contact us using the information in Section 12.
10.Children’s Privacy
Our website and products are strictly intended for adults 21 years of age and older. We do not knowingly collect personal information from anyone under 21. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
11.Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated “Last Updated” date at the top of this page. Continued use of the site after changes constitutes acceptance of the revised policy.
12.Contact Us
If you have questions about this Privacy Policy or how your information is handled, please reach out — we’re glad to help.
Our team is happy to clarify anything in this policy.
Contact Us