Privacy Policy
Your privacy matters to us. This page explains what information we collect, how we use it, and the choices you have.
📅 Last Updated: June 21, 2026
1. Introduction
This Privacy Policy describes how BigChiefOfficial.com (“we,” “us,” “our”) collects, uses, and protects information when you visit our website, create an account, or place an order. By using this site, you agree to the practices described in this policy.
2. Information We Collect
Information You Provide
- Name, email address, phone number, and shipping/billing address
- Date of birth or age confirmation (for legal age verification)
- Payment information (processed securely by our third-party payment processor — we do not store full card numbers)
- Account login credentials, if you create an account
- Messages you send through our contact form or customer support
Information Collected Automatically
- IP address, browser type, and device information
- Pages visited, time spent on site, and referring URLs
- Cookies and similar tracking technologies (see Section 6)
3. How We Use Your Information
- To process and fulfill orders, including shipping and customer notifications
- To verify that you meet the minimum legal age requirement to purchase cannabis products
- To respond to customer support inquiries and authenticity verification requests
- To send order updates, shipping confirmations, and (if subscribed) marketing communications
- To improve our website, products, and customer experience
- To detect and prevent fraud, abuse, or violations of our Terms & Conditions
- To comply with applicable laws and regulations
4. Age Verification Data
Because our products are restricted to adults 21 years of age and older, we collect and retain age-verification confirmations as required by applicable cannabis regulations. This information is used solely for compliance and legal purposes and is not used for marketing profiling beyond standard account purposes.
5. How We Share Information
We do not sell your personal information. We may share information with:
- Shipping carriers — to deliver your order
- Payment processors — to securely process transactions
- Service providers — who help operate our website, email systems, and customer support tools, under confidentiality obligations
- Legal authorities — when required by law, subpoena, or to protect our rights, safety, or property
6. Cookies & Tracking
We use cookies and similar technologies to keep you logged in, remember your cart, understand site usage, and improve performance. You can disable cookies through your browser settings, though some site features (like checkout) may not function properly without them.